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July 2, 2024

Why So Many Stores Are Closing - and What You Can Do About It

Why So Many Stores Are Closing - and What You Can Do About It

New mobile apps to keep an eye on

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What new social media mobile apps are available in 2022?

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Use new social media apps as marketing funnels

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Try out Twitter Spaces or Clubhouse on iPhone

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Businesses across the United States have become targets of “flash mobs” for the past few months. In most cases, groups of teenagers wearing hoodies swarm their targets like locusts, cramming everything they can grab into the plastic bags they carry with them and making a quick getaway.

Violent Robberies in Philadelphia

On the evening of September 26, businesses throughout Philadelphia experienced a series of violent robberies. Nearly 100 young looters swarmed various parts of the city, ransacking retail chains such as Apple Store and Lululemon, some of which had been ruthlessly looted for the third time. Throughout the night, 911 received numerous calls, yet only 15 to 20 robbers were eventually apprehended, and their plastic bags and car trunks were stuffed with looted goods.

These robbing sprees often come with violence and destruction. Breaking glass doors and toppling shelves, the looters leave behind a trail of chaos in the stores, much like a hurricane passing through. Some even shamelessly flaunt their loot to bystanders. On his platform X, billionaire Elon Musk commented on the images of looters that “America is going full Joker,” expressing his dissatisfaction with the authorities' response to violent theft incidents.

Retail Chains Closing Their Stores

Brian Cornell, CEO of the discount chain Target, said, "In the first five months of this year, theft incidents involving violence increased by 120%." Concerned about the rising incidents of theft and violence, Target decided on September 26 to shut down 9 stores in cities heavily affected by theft crimes, including one in Harlem, New York, trying to mitigate the threat to its teams and customers posed by violent crimes.

CVS, the pharmacy chain, announced plans to close 900 stores by the end of 2024 in response to the significant impact of rampant increases in shoplifting incidents, while also adapting to the new business trend of online shopping. Karen Lynch, CEO of CVS, said, “We remain focused on the competitive advantage provided by our presence in thousands of communities across the country, which complements our rapidly expanding digital presence.”

The Rise of Online Consumers

Since the outbreak of the COVID-19 pandemic, more consumers have been shifting to online shopping. Digital commerce is becoming increasingly popular as the pandemic gradually changes people's shopping habits. Nearly everyone has a mobile device, which provides an ideal platform for the growth of online consumers. Online ordering is now easier than ever, allowing consumers to browse web pages and place orders from their smartphones anytime, anywhere.

Meanwhile, the relentless shoplifting sprees have forced retail chain giants to expedite their online consumer strategy and begin shuttering physical stores that are repeatedly targeted to mitigate risks and losses. Online channels are becoming the mainstream consumer environment for an increasing number of industries and consumers. Therefore, digital transformation is becoming an essential strategy for all types of businesses.

An Affordable Digitization Solution

byChronos, an all-Chinese reservation and waitlist management system, provides a one-stop digital transformation service for Chinese entrepreneurs in the United States. byChronos is dedicated to helping Chinese businesses quickly transition to an online consumer environment at the lowest cost to keep up with the changing consumer trends in the United States.

byChronos pays special attention to the main pain point faced by Chinese-owned businesses – language barriers. It provides a full-Chinese interface and offers 24/7 bilingual customer support.

In addition, byChronos creates a website for your business for free, where you can showcase important information about your business such as your menu, location and business hours while your customers can easily book your services online.  

By using byChronos, business owners can seamlessly check and manage all reservations and waitlist information on any smartphone or tablet, making it possible to manage your store from anywhere, anytime.  

Furthermore, byChronos automatically collects and stores all customer information for your business, allowing you to send messages about ongoing promotions and marketing campaigns through one click.

byChronos also has a strategic partnership with Google, the most widely used search engine in the U.S., ensuring that your business's reservation button appears directly in keyword search results on Google's front page, eliminating the need for website redirection and concerns about website ranking. Customers can easily search for your business name and make an appointment with just one click on Google, significantly increasing the number of customers coming from Google and expanding your online customer base.